Apparel

Accessories

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Returns & Exchanges!

Returns

We hope you are satisfied with your purchase from First Rodeo Apparel and Macabre! However, if you are not completely satisfied with your merchandise, you can return it to us to receive a partial or full refund for the unwanted goods.

Return Guidelines

  • Email admin@firstrodeoapparel.com immediately.
  • Items must be in unworn, unwashed, and re-sellable condition to be eligible for a refund.
  • All music purchases must be returned unopened and in their original plastic wrap.
  • Shipping costs and taxes incurred for returns are the responsibility of the customer. Only defective items or wrong items received will be reimbursed for shipping return packages.
  • Once we have established the item returnable, please ship the item back to us. Original packaging can be re-used. Be sure to include a print-out of your completed order form so we can reference your order once we receive the returned goods.
  • Once we receive the returned package, we will inspect the item and review your order and form to confirm eligibility for refund. If refund criteria is met, we will issue a refund back to the account you used to make your original purchase.
  • Any apparel item that has not been worn or washed can be returned or exchanged within 14 days of receipt. Any cd, dvd, or other media must be sealed in original package to be eligible for a return. Send the item back to us at the following address:
First Rodeo Apparel, LLC 1380 Sheridan Road, North Chicago, IL 60064
Exchanges
  • Shipping costs and taxes incurred for returns are the responsibility of the customer. Only defective items or wrong items received will be reimbursed for shipping return packages.
  • You are responsible for all shipping costs involving an exchange or return, the only exception is if we made a mistake on your order. In the event we made an error we do apologize, contact us immediately and we will send you the correct item and prepaid mailer to rectify the situation.